JOIN RIDERS FROM
40+ COUNTRIES ALREADY
ENJOYING THEIR RIDE
Trusted by cyclists across the US, UK, Australia, Europe, Italy and beyond.
Ordering internationally from Singapore has never been this easy.
YOUR PURCHASE IS FULLY PROTECTED 
We've perfected the art of international bike fulfillment. Your order is protected every kilometer of the way.
Join riders from
40+ countries
already enjoying their ride
*Image for illustration purpose.
SEE THE BIKE
BEFORE YOU BUY
Book a free Online Demo Call with our product specialist.
We’ll show you the bike live, answer every question you have,
and help you choose with total confidence.
What you’ll get:
- Live folding bike demonstration
- Side-by-side model comparison
- Shipping & customs walkthrough
- Your questions answered live
Contact Us Now
FREQUENTLY ASKED QUESTIONS
Here, you can find answer to some of the most frequently asked questions regarding international orders.
Q1. How does overseas order works?
Q2. How long will it take for my bike to arrive?
Shipping duration varies depending on the destination country.
Standard sea freight typically takes 4–6 weeks, but if you need your
bike sooner, we can arrange air freight (additional fee), which usually
arrives within approximately 2 weeks.
We work closely with our shipping partners to ensure your order is
delivered safely and on time, and we’ll keep you updated throughout
the journey.
Q3. How do i assemble my bike?
Setting up your bike is easy with AEZOOM. We provide
comprehensive manuals and video tutorials, and for extra support,
we offer 1-to-1 video call guidance. Our team will make sure your
bike is assembled correctly and ready to ride, and we’re available
for any questions even after delivery.
* TAKACHIA TIIME SERIES bikes are 99% pre-assembled.
Q4. How do I handle returns or warranty claims?
We provide full support for returns, exchanges, and warranty
claims. Our team is here to guide you through the process step by
step, ensuring it’s as smooth as possible.
For full details, you can also refer to our policy pages, which explain
coverage and procedures.
Q5. How can I be assured?
HASSLE-FREE CUSTOMS & TAXES
No paperwork or extra fees
— our experienced shipper handles everything for you.
SECURE PACKAGING & INSPECTION
Each bike is carefully packed and thoroughly inspected before shipping.
PERSONAL TRACKING & UPDATES
Stay informed with accurate updates every step of the way.
1-TO-1 SUPPORT
We guide you through assembly and provide dedicated ongoing support, including warranty claims.
READY TO RIDE WITH THE BEST?
From your first enquiry to final delivery at your doorstep, every step is fully managed
so you can order with complete confidence.
Join riders from 40+ countries already experiencing the AEZOOM difference.
Book a free demo call or browse our collection — we’ll take it from there.
- Le choix d'une sélection entraîne l'actualisation d'une page entière.
- Appuyez sur la touche espace puis sur les touches fléchées pour faire une sélection.
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